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Things Nonprofit Leaders Say When Their Systems Are Holding On for Dear Life

  • Writer: Tricia Smith, MS, PHR
    Tricia Smith, MS, PHR
  • Dec 12, 2025
  • 4 min read

Nonprofit leadership comes with its own dialect.


It’s not something you learn in a training. It develops slowly, over years of doing important work with limited time, limited money, and tools that were never designed to do quite this much.


You don’t realize you’re speaking it until someone new joins the organization and looks at you like you’ve just said something deeply confusing, but apparently very normal here.

These phrases aren’t complaints. They’re not jokes either.


They’re the things leaders say when the organization is functioning, technically, but only because everyone involved has become very good at improvising.


“We’re actually pretty organized.”


This is usually said with genuine confidence. And honestly, it’s not wrong.


Things are organized, just not in a way that can be easily explained without diagrams, hand gestures, and at least one sentence that starts with, “Okay, so it depends.”


Information lives in a shared drive that made perfect sense in 2016. Some things are filed by year, some by program, and some by vibes. The folder names are long, very specific, and slightly threatening.


You know where everything is. Or at least you know who knows where everything is.


The system works as long as no one new asks, “Where would I find that?” and as long as you’re not asked to pull three unrelated data points in under ten minutes.


“It’s just faster if I do it myself.”


This one tends to surface around 4:30 p.m. You’ve already explained the process once. Maybe twice. The system technically supports delegation, but only if everyone remembers all seven steps and the order they have to happen in.


So you jump in. Not because you’re controlling. Because you’re tired and the thing needs to get done. You tell yourself you’ll document it later. Or record a Loom, whatever that is? Or fix the workflow when things slow down.


Spoiler: things do not slow down.


Over time, you become the shortcut. The human integration between systems that do not speak to each other. The place where questions land because it’s just easier.


This is not a personality trait. It’s an infrastructure issue wearing a cardigan.



“Let’s just get through this season.”


There is always a season.


Grant season. Event season. Budget season. Board season. Audit season. That one mysterious season that no one remembers starting but everyone agrees we are still in.


This phrase is not avoidance. It’s optimism mixed with realism.


You know something needs attention. You just also know now is absolutely not the moment to introduce anything new, because everyone is already running.


The funny part is that the organization somehow keeps adding seasons without ever removing one.


Eventually, “after this season” becomes “sometime next year,” which quietly becomes “we’ve always done it this way.”


“Only a couple people work on that.”


Every nonprofit has at least one thing that feels… delicate.


A spreadsheet. A database workflow. A report that must not be touched lightly.


Access is limited not because people aren’t trusted, but because one wrong click could unleash chaos. This is less about control and more about fear-based stewardship.


The unspoken rule is: if something breaks, we all know exactly who will be blamed, so let’s just not tempt fate.


This works until one of those people takes vacation, gets sick, or decides to leave, and suddenly everyone realizes how much institutional knowledge has been concentrated into a single human being with a very full calendar.


“Don’t worry about it, I’ve got it.”


This is the most generous phrase on the list.


It usually comes from wanting to protect someone else’s time. Or energy. Or sanity.

You say it because it feels easier to hold the complexity yourself than to explain it. Because you know how to do it. Because the stakes feel high and you don’t want to slow things down.

It’s leadership. It’s care. It’s also how leaders quietly end up doing far more than anyone realizes.

Not because they’re martyrs, but because the systems keep asking them to be the buffer.


This is not a roast. It’s a mirror.


If you’re laughing right now, good.

Because none of this means you’re failing.

It means you’re leading in a nonprofit.


It means you’ve been resourceful, adaptable, and deeply committed. You’ve kept things moving with duct tape, goodwill, and a strong internal compass.


These phrases aren’t red flags. They’re survival language.


The issue isn’t that nonprofit leaders say them. It’s when the organization depends on them being said every day.


What changes when systems finally do their job


When systems catch up to reality, something magical happens.

You stop being the shortcut. The spreadsheet becomes less terrifying. Teaching someone a process no longer feels like a personal sacrifice.


No one throws a party. No one announces a transformation. Things just get easier.


And you realize, usually in hindsight, how much unnecessary effort everyone had been expending just to keep things upright.


A gentler takeaway


If these phrases sound familiar, it doesn’t mean you need to overhaul everything tomorrow.

It usually means your organization has grown, changed, or stretched beyond what the original systems were built to hold.


That’s not a failure. It’s a cue.


A quiet next step

If this made you laugh and feel seen, that’s usually a sign your organization is ready for a clearer picture of what’s actually happening behind the scenes.


The Clarity Diagnostic helps nonprofit leaders step back, identify where systems are helping and where they’re quietly asking people to compensate, and map practical next steps without overwhelming anyone.


No shame. No teardown. Just clarity.

 
 
 

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